USP Contact Information

Click on link below for specific contact information.

Locations & Addresses


12601 Twinbrook Parkway
Rockville, MD 20852-1790, USA
Phone: 1-800-227-8772, +1-301-881-0666 or 00-800-4875-5555 (select Europe)

7135 English Muffin Way
Frederick, MD 21704, USA
Phone: 1-800-227-8772,+1-301-881-0666, or 00-800-4875-5555 (select Europe)

Münchensteinerstrasse 41
Basel 4052, Switzerland
Phone: +41-61-316-3010

IKP Knowledge Park, Genome Valley
Shamirpet, Turkapally Village
Medchal District
Hyderabad 500 101, Telangana, India
Phone: +91-40-4448-8888

520 North Fu Te Road
China (Shanghai) Pilot Free Trade Zone
Shanghai 200131, China
Phone: +86 21 6861 9800

Avenida Ceci, 1600-Tamboré
06460-120, Brazil
Phone: +55-11-3245-6400

No. 3 Park Avenue
Motorway Extension
North Dzorwulu
P.O. Box WY 1204, Kwabenya
Accra, Ghana
Phone: +233-30-2216888

Biselex Building, 3rd Floor
Along Bole Ring Road
P.O. Box 101232
Addis Ababa, Ethiopia
Phone +251-11-6611279

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Customer Service

Order products and get information about shipping, prices, availability, and online account.

Hours of Operation: Monday through Friday 4:30 AM to 5:00 PM EST.

Languages Spoken: English, Spanish, French, German, Russian, Italian, Arabic, Mandarin Chinese, Korean, Hindi, Urdu, Bangla, Punjabi. If you require an interpreter for another language, please ask a USP Customer Service Representative for an interpretation service.

View detailed information on ordering USP products, shipping information, and payment options.

USP Customer Service Representatives

  • Phone: +1-301-881-0666,1-800-227-8772 (United States and Canada), or 00-800-4875-5555 (select Europe)
  • Fax: +1-301-816-8148

Ordering controlled substances from outside the United States

Apply for credit terms with USP

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USP Account Management Team

Request the services of an Account Manager

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USP Authorized Distributors

Locate a distributor for your area

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Science Support for Documentary & Reference Standards

Reference Standards

Questions on use, storage, testing, other technical issues, and participation in collaborative testing

Questions on bulk material donation

Questions on USP Donor Recognition Program:

View Additional Support Resources for Reference Standards


Questions and comments, interpretation, applications, and proposed revisions for specific monographs

Submit draft monographs or questions about submission process

  • Small molecules:
  • Excipients: Catherine Sheehan, M.S., Director, Excipients,, +1-301-816-8262
  • Biologics & Biotechnology: Tina S. Morris, Ph.D., Vice President, Biologics & Biotechnology,, +1-301-816-8397

Questions about priority new monographs

Monograph modernization submissions

View Additional Support Resources for USP–NF

Food Ingredients

Please send questions and comments about food ingredients standards and the revision process to

For questions about Food Chemicals Codex subscriptions or related Reference Standards, please contact USP Customer Service at or call +1-301-881-0666, 1-800-227-8772 (United States and Canada), or 00-800-4875-5555 (select Europe).

Food Ingredients Staff

View Additional Support Resources for Food Ingredients

Dietary Supplements

Questions about standards for dietary supplements and the Dietary Supplements Compendium

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Technical Support for USP Online/CD/USB Flash Drive Products

USP online, CD, and USB flash drive products

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Website Support

Issues/concerns, questions, comments, suggestions on the USP website

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Members & Volunteer Support

USP Convention Membership

USP Board of Trustees

USP Council of Experts and Expert Committees

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Healthcare Quality Standards

Programs and services for healthcare professionals, including compounding, nomenclature, medication safety and labeling, and Medicare Model Guidelines.

  • Shawn Becker, Senior Director, Healthcare Quality Standards,
  • Donna Bohannon, Scientific Liaison, Nomenclature, Safety and Labeling,
  • Rick Schnatz, Senior Scientific Liaison, Compounding,
  • Jeanne Sun, Assistant Scientific Liaison, Compounding,
  • Andrezej Wilk, Senior Scientific Liaison, Nomenclature, Safety and Labeling,

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Promoting the Quality of Medicines (PQM)—Worldwide Activities

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USP Verification Services & USP Verified Information

Verification services for dietary supplements

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Meetings & Courses

USP Workshops and other meetings

USP Education courses

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Media Relations

Questions & information requests

Media interview requests

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Social Media

Social Media information

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Careers & Internships

Job openings, benefits, and student summer internships

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General Inquiries

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Speaker Request Process

If you would like to request a speaker from USP to present at your meeting please email with “Speaker Request” in the subject line and the following information:

  • Your name and organization
  • The title, date, and location of the meeting for which you are requesting a speaker
  • The title of the presentation (attach agenda if available)
  • The name of the speaker, if you have a specific one in mind
  • The intended length of the presentation
  • The target audience for the presentation
  • Any reimbursement or remuneration associated with the presentation

After making your request you will receive an acknowledgement email and further instructions. USP will consider the request and, if approved, work to find the appropriate speaker. If more information is needed USP may contact you for additional details. We hope to provide a final response within two weeks of the receipt of your request.

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