USP Contact Information

Click on link below for specific contact information.

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Worldwide Locations & Addresses

Headquarters
12601 Twinbrook Parkway
Rockville, MD 20852-1790, USA
Phone: 1-800-227-8772
+1-301-881-0666
00 800 4875 5555
Directions to USP Headquarters

Europe/Middle East/Africa
Münchensteinerstrasse 41
Basel 4052, Switzerland
Phone: +41-61-316-3010

(For products order and information about shipping, prices, availability, and online account, please contact customer service .)

PQM Ethiopia
BISELEX Building, 3rd Floor
Cape Verde Street
Bole, K. 03/05, No784
Addis Ababa, Ethiopia

Center for Pharmaceutical Advancement and Training (CePAT)
No. 3 Park Avenue
Motorway Extension
North Dzorwulu
Accra, Ghana

USP–India
IKP Knowledge Park
Turkapally Village, Genome Valley
Shameerpet, Ranga Reddy District
Hyderabad 500 078, Telangana, India
Phone: +91-40-4448-8888

USP–China
520 North Fu Te Road
China (Shanghai) Pilot Free Trade Zone
Shanghai 200131, China
Phone: +86 21 6861 9800

USP–Brazil
Avenida Ceci, 1600-Tamboré
Barueri-SP
06460-120, Brazil
Phone: +55-11-3245-6400

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Customer Service

Order products and get information about shipping, prices, availability, and online account.

Hours of Operation: Monday through Friday 4:30 AM to 6:00 PM EST. USP Customer Service has representatives able to speak English, Spanish, French, German, Italian, Arabic, Korean, Hindi, Urdu, Bangla, and Punjabi. If you require an interpreter for another language, please ask a USP Customer Service Representative for an interpretation service.

View detailed information on ordering USP products, shipping information, and payment options.

USP Customer Service Representatives

  • custsvc@usp.org
  • Phone: +1-301-881-0666,1-800-227-8772 (United States and Canada), or 00-800-4875-5555 (select Europe)
  • Fax: +1-301-816-8148

Ordering controlled substances from outside the United States

Request USP Catalog/email notices

Information on Global Education and Training courses

Apply for credit terms with USP

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USP Account Management Team

Request the services of an Account Manager

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USP Authorized Distributors

Locate a distributor for your area


Science Support for Documentary & Reference Standards

Reference Standards

Questions on the use, storage, testing, and other technical issues; and participation in collaborative testing

Donation of bulk materials and participating in collaborative testing, and USP Donor Recognition Program

View Additional Support Resources for Reference Standards

USP–NF

Questions and comments, interpretation, applications, and proposed revisions for specific monographs

Submit draft monographs or questions about submission process

  • Small molecules: Jon Clark, M.S., Vice President, Chemcial Medicines, jec@usp.org, +1-240-221-2099
  • Excipients: Catherine Sheehan, M.S., Director, Excipients, cxs@usp.org, +1-301-816-8262\
  • Biologics & Biotechnology: Tina S. Morris, Ph.D., Vice President, Biologics & Biotechnology, tsm@usp.org, +1-301-816-8397

Questions about priority new monographs

Monograph modernization submissions

View Additional Support Resources for USP–NF

Food Ingredients

Please send questions and comments about food ingredients standards and the revision process to fcc@usp.org.

For questions about Food Chemicals Codex subscriptions or related Reference Standards, please contact USP Customer Service at custsvc@usp.org or call +1-301-881-0666, 1-800-227-8772 (United States and Canada), or 00-800-4875-5555 (select Europe).

Food Ingredients Staff

View Additional Support Resources for Food Ingredients

Dietary Supplements

Questions about standards for dietary supplements and the Dietary Supplements Compendium

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Technical Support for USP Online/CD/USB Flash Drive Products & USP Website

USP online, CD, and USB flash drive products

Website support

Issues/concerns, questions, comments, suggestions on the USP website

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Members & Volunteer Support

USP Convention Membership

USP Board of Trustees

  • General inquiries: board@usp.org
  • Karen Hammann, Board Relations Manager, krh@usp.org; Tel: +1-301-816-8367; Fax: +1-301-998-6798

USP Council of Experts and Expert Committees

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Healthcare Quality Standards

Programs and services for healthcare professionals, including compounding, nomenclature, medication safety and labeling, and Medicare Model Guidelines.

  • Shawn Becker, Senior Director, Healthcare Quality Standards, scb@usp.org
  • Donna Bohannon, Scientific Liaison, Nomenclature, Safety and Labeling, dzb@usp.org
  • Emily Ann Meyer, J.D., Expert Committee Manager, eam@usp.org
  • Rick Schnatz, Senior Scientific Liaison, Compounding, rxs@usp.org
  • Jeanne Sun, Assistant Scientific Liaison, Compounding, jhs@usp.org
  • Andrezej Wilk, Senior Scientific Liaison, Nomenclature, Safety and Labeling, aw@usp.org

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Promoting the Quality of Medicines (PQM)—Worldwide Activities

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USP Verification Services & USP Verified Information

Verification services for dietary supplements, dietary supplement ingredients, and pharmaceutical ingredients

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Meetings & Courses

USP's Science & Standards Symposia, workshops, and other meetings and Meeting Center rental information

Global Education and Training courses

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Media Relations

Questions & information requests

Media interview requests

USP Social Media information

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Careers & Internships

Job openings, benefits, and student summer internships

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General Inquiries

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Speaker Request Process 

If you would like to request a speaker from USP to present at your meeting please email ExecSec@usp.org with “Speaker Request” in the subject line and the following information: 

  • Your name and organization
  • The title, date, and location of the meeting for which you are requesting a speaker
  • The title of the presentation (attach agenda if available) 
  • The name of the speaker, if you have a specific one in mind
  • The intended length of the presentation
  • The target audience for the presentation
  • Any reimbursement or remuneration associated with the presentation
After making your request you will receive an acknowledgement email and further instructions. USP will consider the request and, if approved, work to find the appropriate speaker. If more information is needed USP may contact you for additional details. We hope to provide a final response within two weeks of the receipt of your request.  
 

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