| Q. |
What are the system requirements for FCC Forum Online?
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| A. |
See Technical Requirements for details. |
| Q. |
How do I optimize my browser settings?
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| A. |
You can adjust your browser's default settings by doing the following:
To change settings in Internet Explorer 6.0
- In an Internet Explorer browser window, select Tools > Internet Options from the menu bar.
- On the General tab, click the Settings button.
- In the Settings window, verify the following is selected for checking for newer versions of stored pages: Every visit to the page.
- Click OK to close the Settings window.
- Click the Privacy tab.
- Click the Sites button.
- Enter the following in the Address of Web Site field: forum.foodchemicalscodex.org.
- Click the Allow button.
- Click OK.
- Click OK.
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| Q. |
Do you support Mac operating systems?
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| A. |
While most browsers perform normally on the Mac OS, we do not officially support Mac.
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| Q. |
Is registration required in order to access the application?
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| A. |
You are not required to fully register in order to access FCC Forum online; however, you will need to specify your email address and a password. Once you have submitted this information, you will be sent a confirmation email with instructions on how to access the application.
If you would like to receive more information on FCC Forum or other USP products, complete the full registration form and check the appropriate checkboxes. USP respects your right to privacy. Refer to USP's privacy policy at http://www.usp.org/privacy.html for more information.
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| Q. |
If registration is not required, why do I need to specify an email address and password to view the application?
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| A. |
Requiring an email address and password helps to ensure secure access to the application. Only those with a valid email address and password can access the FCC Forum web site.
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| Q. |
What if I need to modify the information I provided when originally registering?
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| A. |
If you need to modify your registration information, contact the technical support team at .
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| Q. |
What are the criteria for choosing a password?
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| A. |
The password must be 6 or more alphanumberic characters. Keep in mind that your password is case-sensitive.
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| Q. |
What do I do if I lose or forget my password?
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| A. |
If you lose/forget your password, click on the Forgot Your Password link on the Login page. Your password will be emailed to you. To change your password, contact USP Technical Support at or call (800) 227-8772, ext. 8291.
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| Q. |
Why am I prompted to log back into the application if my system has been idle for a while?
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| A. |
FCC Forum Online will prompt you to log back into the application if your session has been inactive for more than 30 minutes. This frees up the application's availability to other users.
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| Q. |
Why am I logged out when I click the browser Refresh or Reload button?
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| A. |
Clicking the Refresh or Reload button resets the browser session, and the application must re-verify user authentication. Thus, you are returned to the Login page. For this reason, we advise that you do not use the Refresh, Reload, or Back buttons while logged into the application.
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| Q. |
How do I report a problem or send a comment?
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| A. |
The USP technical support team is available during standard business hours (EST) of 9:00 a.m. to 5:00 p.m.
Phone: 800–822–8772 ext. 8291 or 1–301–816–8291
FAX: 301–816–8301
Email:
USP Support Page: http://www.usp.org/support
For specific questions about using Acrobat Reader, refer to the Adobe support site at http://www.adobe.com/support/.
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| Q. |
How do I print a page from the application?
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| A. |
To print a document within the application's Document panel, right-click within the frame and select Print from the dropdown menu. To print a document within a pop-up information window, use the Print icon located at the top of the window.
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| Q. |
Can I save text or graphics into Microsoft Word?
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| A. |
Yes. Use the following process(es):
To save text into Microsoft Word:
- Highlight the text you want to save.
- Right–click and select Copy from the dropdown menu.
- Open a new Word document.
- Select Paste or Paste Special from Edit menu.
To save a graphic into Microsoft Word:
- Right–click on the graphic and select Save Picture As from the dropdown menu.
- Assign the graphic a file name and save it to your C:\ drive.
- Open a new Word document.
- Select Insert > Picture >From File.
- Specify the file location in the Insert Picture window and click Insert.
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